2-Watch the Speaker's Body Language

Your body language matters to the speaker, but you have to watch them as well. Most of our communication comes from our bodies, so when you fail to actively listen it helps to understand body language cues so at least you'll gain some context. What do you want to watch out for? Start with the facial expression, because that's easy. It'll give you a road map of the speaker's emotional state and you won't have to hear a word. We all understand the basics: smiles and laughs point to joy, frowns don't, and averted eyes signal discomfort. Closed body language (e.g. crossed arms) also disclose discomfort. Watch people as they talk without listening and you'll start to get used to hearing with your eyes. These clues make it easier to figure out what you missed in a conversation, so practice looking for them. When you make a habit of it, you'll naturally pick up on body language and won't have to try anymore.